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Terms & Conditions

BACKGROUND
These General Conditions of Sale concern the purchase of products and services, carried out at a distance and made available through the Internet at www.tobe212.com

PRICES
The prices shown are in EURO and include VAT for EU Member States and duties and taxes for United States, Switzerland and Norway. To Be 212 offers its customers the opportunity to view prices in other currencies for evaluation purposes only.

ORDERS
All payments are made in EURO and include VAT (EU Member States). No other amount will be due at the time of delivery. For direct orders in non-EU countries, local taxes and levies may be required at time of delivery. At the time of order, please check the accuracy of the billing and delivery data and delivery addresses. In the event of errors, please notify us immediately at info@tobe212.com

SHIPPING AND DELIVERY
The order execution times depend on the availability of the items.

In case of payment by bank transfer, the order will be processed as soon as the funds are credited.
Delivery times depend only on the type of shipment chosen by the customer, from the times stated by the carrier and from any customs inspections.

RIGHT OF WITHDRAWAL
To Be 212 guarantees a 100% refund, with the exception of local taxes and taxes.

To Be 212 secures the right to withdraw from the purchase no later than 30 days from the date of delivery.
Refund will be made no later than 10 days after receipt of the returned goods.
Products are not  entitled to the right of withdrawal:

Personalized products
Products purchased by subjects for professional purposes
All products returned without warranty seal, used or incomplete will not be refunded.

The customer having an account must make the request made by the appropriate section within his personal area. The customer who has expressly waived the right to create an account must notify his / her wish to withdraw from the purchase through a registered A / R address: To - Be Skins of Montefusco Tobia, Via Gregorio Ronca, 12 - 83029 - Solofra (AV) And possibly followed by an email at info@tobe212.com
To Be 212 reserves the right to refuse unauthorized return and return it to the sender. Acceptance of unauthorized returns will incur a charge on the value of the returned merchandise.
The refund is borne by the customer who is fully responsible for it. For this To Be 212 recommends using a traceable shipping system.

WARRANTY AND CONFORMITY
In the event of damage to the product during transport, the customer agrees to notify it to To Be 212 within and not later than 48 hours after delivery.

All To Be 212 products are guaranteed 24 months from the date of delivery as indicated in the warranty certificate supplied. In case of any problems, the customer agrees to contact directly To Be 212 by sending an email with a photographic description of the problem to the following address: info@tobe212.com

This warranty applies only to the original purchaser and does not cover damage due to normal wear, accident, abuse or normal color loss and wear of materials. Luggage damage caused by handling by airlines is not covered by this warranty; In this case, requests must be directed directly to the airline.
To Be 212 reserves the right to charge to the customer any costs incurred for the verification of the product and for the shipment of the product if it is intact and working or lacking in the alleged defect of conformity and referring to the date of delivery.
The customer is required to verify that the products received correspond to those of the ordered order.
If the products delivered are defective, the customer must contact To Be 212 within and not later than 48 hours after delivery, by sending a picture of the faults found at the following email address: info@tobe212.com
The images and colors of articles on the site may not fully match the actual colors due to the screen type of the computer or browser used for navigation.

APPLICABLE LAW
The purchase agreement between the customer and To Be 212 is intended to be concluded in Italy and is therefore governed by the Italian law and the Community rules governing distance purchases. In the event of any dispute, the relevant forum will be the Avellino forum.

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